Communication Skills

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This 2-day course will equip participants with the skills to influence outcomes and foster cooperation through tactful and influential communication. You'll learn how to assert yourself confidently without causing offense - enhancing relationships and driving positive results. Mastering tactful communication not only strengthens your professional presence but also makes you more approachable and respected. 

• Demonstrate a positive attitude and maintain a professional image in various interactions
• Develop trust, credibility, and respect through intentional words and actions
• Apply tactful and influential communication strategies to navigate challenging situations with confidence
• Establish rapport and foster strong, professional relationships
• Manage emotions effectively to maintain composure and achieve long-term success

You'll develop agility and poise in handling new or challenging situations. You'll gain awareness of how you are perceived by others, learn to express yourself honestly and confidently, regulate your emotions, and give and receive feedback constructively. 

You'll present yourself as strong yet approachable, ensuring your communication is clear, respectful, and free from conflict. 

This 1-Day course will help participants understand different personality types and learn how to tailor their approach for more effective conversations. Strengthen your ability to build relationships and achieve positive outcomes! 

1. Define the four main personality types
2. Identify your own type and how it influences your behavior 
3. Gain the insights to effectively connect with people of various personality types

By understanding how personality tendencies can impact your relationships, you’ll increase your influence through clearer communication and easier collaboration with people with different personality types.